Here are the questions visitors ask most before coming to OFF drugstore Myeongdong. They cover opening hours and location, prices and products, payment and tax refund, and rules for taking medicines out of Korea, in that order. If you can't find your answer, call 010-7350-1653, daily from 10:00 AM to midnight.
What are your opening hours?
We are open daily, 10:00 AM to midnight (14 hours a day). Hours are the same on weekends and public holidays. You can stop by after your night plans.
How do I get to the store?
Leave Myeongdong Station on Subway Line 4 by Exit 6. The store is 271 m away, a 4-minute walk. The address is 1F, 26 Myeongdong 4-gil, Jung-gu, Seoul, postal code 04536.
Can I park?
We do not have parking. We are 271 m from Myeongdong Station Exit 6, so the subway or walking is faster.
When is it least crowded?
The quietest time is the morning, right after we open. Myeongdong is busiest from afternoon to evening.
Do I have to buy a lot to get a low price?
No. Prices do not change with the quantity you buy. Even if you buy just 1 item, you pay the price on the shelf label.
What products do you sell?
We sell everyday medicines such as fever and pain relievers and cold medicine, pain relief patches, ointments, hair loss products, women's health products, health supplements and vitamins, and K-beauty cosmetics and dermocosmetics.
Can I find a product without knowing its name?
Yes. Just knowing what you need, such as fever and pain, a cold, muscle pain, or a wound, is enough. That is because products are displayed in sections by symptom and purpose.
Can I read the price labels?
Shelf price labels are in 4 languages: Korean, English, Chinese, and Japanese. They also show what symptoms each product is for, so you can choose without asking staff.
Can I ask questions in languages other than Korean?
You can ask in English, Chinese, or Japanese. Even if you don't know the product name, tell us your symptoms or what you need it for, and we will help you find the right shelf.
Can I get advice from a pharmacist?
Our in-store pharmacist can advise you on how to take it and precautions. If you take any medicines or have allergies, please let us know.
Can I pay with Alipay or WeChat Pay?
Yes. We accept Alipay, WeChat Pay, and UnionPay, so you can pay with the app you usually use, without exchanging currency.
Can I pay with WOWPASS?
Yes, we accept WOWPASS too. It is a prepaid card for foreign visitors, so just show your card at the checkout counter. If your balance is too low, top up and then pay again.
Can I get a tax refund?
Foreign visitors can get a tax refund. You need your physical passport when you pay, so be sure to bring it. A copy or a photo of your passport will not work.
Can I get my refund right in the store?
Yes. After you pay, you can get cash back at the self-service tax refund kiosk inside the store, so you do not have to wait at the airport.
Can I take medicines I bought back to my country?
It depends on the country. Depending on ingredients and quantity, you may need a customs declaration or the items may not be allowed in, so check your country's rules before you leave Korea.
Is there a purchase limit per person?
Some over-the-counter (OTC) medicines have a purchase limit per person to prevent misuse. These limits are set by law, so the store cannot raise them.
Do some products need a prescription?
Yes. Some products require a doctor's prescription. Our staff can suggest alternatives you can buy without a prescription.
Can I get a refund on an opened product?
For safety reasons, exchanges and refunds on medicines are limited once they are opened. Please check the dosage and ingredients before you buy.
Can I bring my pet?
Yes, you can. Please use a leash or pet carrier for other shoppers.
Can I contact you by phone?
Please call 010-7350-1653. Calls are answered during opening hours. For questions that change over time, such as stock, ask just before your visit for the most accurate answer.